Organizational Leadership
I set expectations, develop supervisors and managers, and build teams that can make sound decisions without waiting for direction on every issue.
Capabilities
Areas of Expertise
I bring an operator's understanding and an executive's perspective to transportation and service-intensive organizations.
What I bring to the table
Leadership that translates into execution.
Complex Service Operations
I have worked across fixed-route transit, paratransit, non-emergency medical transportation, charter service, and major event transportation.
Safety & Accountability
I favor clearly understood standards, timely feedback, fair enforcement, and practical decisions that protect passengers, employees, and the organization.
Service Performance
I work with measures such as on-time performance, capacity, operational reliability, and customer experience—and look beyond a score to understand what is happening.
Workforce & Fleet Planning
I understand how staffing, dispatch decisions, vehicle availability, training, and scheduling affect the service customers actually receive.
Contracts & Stakeholders
I balance the commitments made to clients and public partners with the resources and systems needed to deliver them responsibly.
Beyond a single industry
An operations mindset, not just a transit résumé.
My background is rooted in passenger transportation, but the leadership challenges are broader: making resource decisions, maintaining standards, developing people, managing risk, communicating clearly, and sustaining performance in complex organizations.
Explore my career experience →